MicroNetUSA

Apply Now Job Details Working Title: Administrative Assistant Job Class: Office and Administrative Specialist, Senior Agency: Education Department Job ID : 85156 Location : Minneapolis Telework Eligible : Yes *Telework arrangements may be possible. You will discuss your preferences and requirements of the position and complete a telework agreement. Employees do need to reside in MN or a border state and may need to report to the office on a periodic basis. Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Bid Open Date : 03/31/2025 Bid Close Date : 04/07/2025 Date Posted : 03/31/2025 Closing Date : 04/10/2025 Hiring Agency/Seniority Unit : Education Department / MDE-Inc MAEF/MBOT-AFSCME Division/Unit : Education-St Paul / Literacy Team Work Shift/Work Hours : Not Applicable Shift Days of Work : Monday - Friday Travel Required : No Salary Range:  $21.90 - $29.65 / hourly; $45,727 - $61,909 / annually Classified Status : Classi...

Apply Now Job Summary We are seeking a detail-oriented and proactive Virtual Assistant to support our team in various administrative tasks. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a commitment to providing exceptional customer support. This role is perfect for individuals who thrive in a remote work environment and are looking to contribute to a dynamic team. Duties Manage daily administrative tasks including scheduling appointments, responding to emails, and maintaining organized records. Provide customer support by addressing inquiries and resolving issues promptly. Assist in office management duties such as maintaining inventory and ordering supplies as needed. Utilize QuickBooks for basic accounting tasks, including invoicing and expense tracking. Proofread documents to ensure accuracy and professionalism in all communications. Demonstrate phone etiquette while handling calls and relaying messages effectively. Support me...

Apply Now Available Shift After Training & Nesting:  Monday - Friday, 11:30AM - 8:00PM EST This role is for you if: You can demonstrate excellent empathy and the patience to deal with difficult callers or complex requests. You have strong attention to detail. You can comply with all company policies, including HIPAA/PHI. You strive to meet/exceed individual performance goals in the areas of: Call Quality, Attendance, Adherence, and other Contact Center objectives. You are fun to work with! We are looking for team members who bring joy to the work they do. Qualifications: High School Diploma or GED. Minimum 2 years Customer Service experience in a call center environment. Minimum 1 year of experience working in the healthcare or medical industry with medical terminology. Ability to navigate dual monitors and multiple applications. Intermediate keyboarding abilities (at least 30 WPM, data entry while active listening). Basic PC & Search Engine abilities (for example:  us...

Apply Now About Us As a Customer Service Representative, you’ll handle customer inquiries across multiple channels, resolve issues efficiently, and ensure exceptional service delivery. You’ll work closely with other departments to provide comprehensive solutions while maintaining high standards of customer satisfaction. The ideal candidate is someone who thrives in a dynamic environment and finds fulfillment in helping others resolve their concerns. This position offers the flexibility of remote work while still being part of a collaborative team dedicated to excellence in customer service. Key Responsibilities – Respond to customer inquiries via phone, email, and chat platforms – Process orders, refunds, and account modifications while maintaining accurate customer records – Identify and escalate complex issues to appropriate departments while ensuring timely follow-up – Document customer interactions and maintain detailed records of all communications – Proactively identify trends in...

Apply Now About Us You must be a self-starter able to work in an environment that demands organization and conscientiousness. The ability to wear multiple-hats is a requirement. The ideal qualified candidates are ambitious, results-oriented, efficiency-driven, meticulous, and highly conscientious. The essential functions of the job include, but are not limited to the following: Prepare and schedule meaningful reports Understand functionality of all company software tools Brainstorm in our meetings ways to improve how our business performs by highlighting areas for improvement Answer phones and emails professionally while dealing directly with co-workers, clients, and vendors Demonstrate excellent customer service skills through all levels of communication Maintain overall knowledge of entire Invoicing (clients) and Purchasing (vendor) cycles Process won opportunities into invoices and deliver to clients electronically – maintaining the highest standards Provide clients with price quote...